Terms of Service

1. Acceptance of Terms

By accessing and using FusionFlock's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

FusionFlock provides AI-powered business intelligence solutions including:

• B2B lead generation and prospecting services
• AI-powered outreach and automation tools
• CRM integration and data management
• Performance analytics and reporting
• Custom automation strategy development

3. User Accounts and Registration

3.1 Account Creation

To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You must provide accurate and up-to-date information
• You are responsible for maintaining the security of your password

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our services only for lawful purposes and in accordance with these Terms. You agree to use our services only for legitimate business purposes.

4.2 Prohibited Uses

You agree not to use our services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose

5. Service Level Agreement

5.1 Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted service and may experience downtime for maintenance, updates, or technical issues.

5.2 Performance Standards

Our services are designed to deliver measurable results, including:

• Average lead increase of 250%
• 20+ hours saved weekly through automation
• 98% client satisfaction rate

Actual results may vary based on individual circumstances and implementation.

6. Payment Terms

6.1 Fees and Billing

Service fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified in your service agreement.

6.2 Payment Methods

We accept major credit cards, bank transfers, and other payment methods as specified in your service agreement. You authorize us to charge your payment method for all applicable fees.

6.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge late fees and interest on overdue amounts.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned by FusionFlock and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you provide to us. By providing content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content for the purpose of providing our services.

8. Data Protection and Privacy

We are committed to protecting your privacy and personal data. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Limitation of Liability

To the fullest extent permitted by law, FusionFlock shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

10. Indemnification

You agree to defend, indemnify, and hold harmless FusionFlock and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our services.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at info@fusionflock.net. Termination will be effective at the end of your current billing period.

11.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Contact Information